Privacy Policy

Last Updated: April 17, 2026

9338-9666 Québec inc. operating as Archie (“Archie”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. Archie is a desk booking, room booking, coworking, and visitor management platform provided by 9338-9666 Québec inc., with a registered address at 4012 Wellington Street, Verdun, H4G 1V3, Québec, Canada.

This privacy policy (“Privacy Policy”) explains how we collect, use, disclose and otherwise process personal data when you visit or use any websites, applications, products or services operated by us (together, the “Sites” or “Services”), or otherwise interact with us.

By accessing our Sites, using our Services, or signing an Order Form with us, you acknowledge that your personal data will be processed as described in this Privacy Policy. Where Archie processes personal data on behalf of a customer in connection with the provision of the Services, Archie acts as a data processor and such processing is governed by the applicable agreement between Archie and that customer, including Archie’s Data Processing Addendum where applicable.

In most cases, our customers act as the data controllers of the personal data processed through the Services, and Archie acts as a data processor on their behalf.

We process personal data in accordance with applicable data protection and privacy laws in the jurisdictions in which we operate and where personal data is processed.

1. Information we may collect from you

We may collect and process the following data about you:

1. Information you give us. You may give us information about you by filling in forms on our Sites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Sites, apps, subscribe to our service, search for a product, company, location or user, place an order on our Sites, enter a competition, promotion or survey, enter profile information on our Sites, register with or link to a third party account such as LinkedIn, Facebook or Google and when you report a problem with our Sites. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, company name, skills, interests, occupation, job title, links to your accounts with third party applications such as LinkedIn, Facebook and Google.

2. If you choose to connect a third-party calendar, directory or contact integration to your Archie account, we may access and process certain data from that third-party service in accordance with the permissions granted by you or your organization and the configuration of the integration. This may include, for example, calendar event metadata, availability information, contact names, e-mail addresses, phone numbers, directory attributes, or group information. We generally seek to access only the data reasonably necessary to provide the relevant functionality requested by you or your organization. Automated processes may analyze such data only as necessary to provide the Services, including booking management, scheduling, workspace administration, visitor management, or related support and security functions.

3. Information we collect about you. With regard to each of your visits to our Sites we may automatically collect the following information:

1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform and device type;

2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. We may also use tools that help us understand how users interact with our Sites and Services, including session replay, troubleshooting, analytics and usability tools. Where such tools are used, we take reasonable steps to avoid collecting more personal data than necessary and to configure them appropriately.

4. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on our Sites. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

2. Cookies

1. We use cookies on our Sites to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and also allows us to improve the Sites. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the websites. We use persistent cookies and session cookies on our Sites. We use persistent cookies to save your login information for future logins to the Sites. We use session cookies to enable certain features of the Sites, to better understand how you interact with the Sites and to monitor aggregate usage by users and web traffic routing on the Sites. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Sites and then close your browser. The table below explains the cookies we use and why we use each of them.

You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Sites or all functionality of the services.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

3. Uses made of the information

We use information held about you in the following ways:

1. Information you give to us:

1. to carry out our obligations arising from any contracts entered into between us and you or your organization;

2. to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

3. to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;

4. to notify you about changes to our service;

5. to ensure that content from our Sites is presented in the most effective manner for you and for your computer.

2. Information we collect about you. We will use this information:

1. to administer our Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

2. to improve our Sites to ensure that content is presented in the most effective manner for you and for your computer;

3. as part of our efforts to keep our Sites safe and secure;

4. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

5. to make suggestions and recommendations to you and other users of our Sites about goods or services that may interest you or them.

6. if you are a user of the Services and have connected a third-party calendar or contact integration to your account, we may use and display relevant availability or contact information as necessary to support booking, scheduling, or contact import functionality within the Services (please note that any data held on any third-party calendar or contact service remains subject to that provider’s privacy terms);

3. Information we receive from other sources.

1. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. Legal basis for processing (where required)

Where required under applicable data protection laws, including the GDPR and UK GDPR, where applicable on the following legal bases to process personal data:

1. Performance of a contract: where processing is necessary to provide the Services or fulfill our contractual obligations;

2. Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our Services, ensuring security, preventing fraud, and communicating with customers, provided that such interests are not overridden by your rights;

3. Consent: where required by law, for example for certain marketing communications or cookies;

4. Legal obligation: where processing is necessary to comply with applicable laws and regulations.

5. Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

1. Information we share with third parties. We may share your information with selected third parties including:

1. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

2. Personal information we disclose to third parties. We may disclose your personal information to third parties:

1. If 9338-9666 Québec inc. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect our rights, property, safety, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Where we store your personal data

1. The personal data that we collect from you may be transferred to and processed in countries outside your jurisdiction, including outside the European Economic Area (“EEA”), the United Kingdom or in other jurisdictions where we or our service providers operate. Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws, including reliance on adequacy decisions (such as the European Commission’s adequacy decision for Canada) or the use of standard contractual clauses or other legally approved transfer mechanisms where required.

2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL/TLS technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Sites, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.

3. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7. Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Where Archie processes personal data on behalf of a customer, retention is governed by the applicable agreement with that customer, including our Data Processing Addendum. Upon termination of the Services, personal data is deleted or returned in accordance with such agreement, subject to any legal or backup retention requirements.

8. Your rights

1. Depending on your location and applicable data protection laws and privacy rights, you may have certain rights in relation to your personal data, including the right to access, correct, update, delete, or restrict the use of your personal data, as well as the right to object to certain processing or request data portability. You may also have the right to withdraw your consent at any time where processing is based on consent. Where Archie acts as a data controller, you may exercise these rights by contacting us at support@archieapp.co.

2. Where Archie processes personal data on behalf of a customer (as a data processor), the relevant customer is responsible for responding to such requests. If we receive such a request directly, we may redirect it to the relevant customer.

3. You also have the right to lodge a complaint with a competent data protection authority if you believe that our processing of your personal data violates applicable law.

4. Where personal data is processed by Archie on behalf of a customer, that customer is responsible for determining the purposes and means of such processing and for ensuring that its use of the Services complies with applicable laws.

9. Age of users

1. Our Sites are not intended for and shall not be used by anyone under the age of 18.

10. Changes to our privacy policy

1. We may update this Privacy Policy from time to time. Any changes will be posted at https://archieapp.co/agreements-and-terms/privacy-policy and, where appropriate, notified to you by email or through the Services. Please review this Privacy Policy periodically to stay informed of any updates. The “Last Updated” at the top of this Privacy Policy indicates when this Privacy Policy was last updated and supersedes any previous version as of that date.

11. Contact

1. Questions, comments, requests, and support inquiries regarding this Privacy Policy are welcome and may be directed to support@archieapp.co

2. Our registered address is 4012 Wellington Street, Verdun, H4G 1V3, Quebec, Canada

3. You can also contact our Data Protection Officer at dev@archieapp.com