How At Workbase simplified operations with Archie

The challenge

Improving operations while keeping the member experience top-notch

With a mix of hot desks, private offices, common areas, meeting rooms, phone booths, and even relaxation zones, At Workbase offers a flexible, all-in-one space designed to support its members' success.

The team behind the coworking space wanted to make sure they deliver a seamless experience for its growing member base. But their old coworking management software wasn’t cutting it.

The goal was to simplify daily tasks for the team while giving members an all-in-one tool to manage their workday.

The solution

Automation, smarter bookings, and a better member experience

Archie provided exactly what At Workbase was looking for — a smart, flexible platform that made day-to-day operations much easier.

With Archie Coworking, they were able to automate billing and invoicing using secure payment methods like credit cards and pre-authorized transfers. Member onboarding also became more efficient, with the system automatically generating quotes and handling contract signatures through e-signature.

The platform made it simple for At Workbase to create member groups with different access levels and permissions based on their membership plans. Booking a workspace became a smooth process too, whether members were using the website or the mobile app.

Plus, interactive floor plans gave members a clear view of available spaces, so they could choose the best spot for their needs.

The result

Fewer admin tasks, more time to grow the coworking business

The result? Less admin work, better organization, and an improved experience for everyone. Since switching to Archie, At Workbase has seen smoother operations and better engagement from members. Booking a space is now quick and intuitive, and admins spend far less time on repetitive tasks.