Our latest product updates bring a mix of improvements across visitor management, bookings, billing, permissions, and admin controls for both coworking spaces and offices.
The main theme of this update is flexibility. We’ve added more ways to customize how Archie works for your team, improved the day-to-day experience for visitors and admins, and made several core workflows smoother behind the scenes.
Here’s what changed:
A redesigned visitor app, with more flexible check-in flows
We’ve completely redesigned the visitor app with a cleaner, more modern look and a smoother experience overall. It’s now faster, easier to navigate, and more intuitive for guests checking in on site.
Alongside the redesign, we also added more flexibility to how visitor check-ins work.
Admins can now force different visitor flows based on permission groups. This means you can create different check-in experiences for different types of visitors. For example, some visitors can go through a full check-in flow, while others can use a simpler presence log flow.
We also introduced optional host selection for visits. Visitors can now check in without selecting a specific host. If no host is chosen, the notification can go to designated admins instead. This is especially useful for front desks, shared receptions, and more general visitor arrivals.
Together, these changes make the visitor experience feel more polished while giving admins more control behind the scenes.
More control over profiles and admin permissions
This release also adds stronger admin controls. You can now choose which user profile fields are visible, editable, or hidden. That includes fields like emergency contact details, gender, profile picture, and more. This gives teams more flexibility around privacy, data governance, and how user information is managed inside Archie.
We also introduced custom admin roles with more granular access control. Instead of giving broad permissions, you can now define exactly what different admins can view, manage, or disable across modules.
These updates make it much easier to tailor Archie to your internal workflows and give the right level of access to the right people.
A refreshed email experience with better white-label options
We’ve also redesigned Archie emails. All system emails now have an updated look with better responsiveness and improved support across different inboxes. They’re easier to read, work better in both light and dark mode, and create a more polished experience for end users.
This update also improves white-label flexibility. You can now inject mobile app links into email content and use custom links more easily, which gives teams more control over branding and communication.
In short, emails should now look better, feel more modern, and work more smoothly across devices and inboxes.
New e-invoicing and pricing tools for coworking teams
We’ve introduced e-invoicing in beta to support EU compliance. Archie can now generate compliant e-invoices that can be sent directly to your accounting software by email. This should make invoicing much easier for teams that need to meet local e-invoicing requirements.
We also added more flexibility for subscription and pricing management.
Printing quotas can now be added or removed from active subscriptions without requiring a full plan change. This makes it easier to adjust plans as member needs change.
On top of that, you can now schedule future price increases for plans and services. Archie creates a pricing schedule directly on the subscription, and that schedule can still be adjusted later if needed.
Other improvements
Alongside the main highlights, we also shipped several smaller updates across the platform:
- Archie now fully supports Doorflow for door access management, helping create a smoother connection between visitor check-ins and secure entry workflows.
- Custom fields for visits, bookings, and lead forms now support file uploads, so users can attach documents directly during submission.
- Responses from custom booking fields can now be sent to specific external email addresses, making it easier to notify the right people when important information is submitted.
- Companies can now be created directly from the public booking flow by entering business details, which helps streamline onboarding for new organizations.
- We also added custom ticket categories and subcategories, making support workflows easier to organize and better suited for integrations with external ticketing systems.
- Resources can now include amenities, which helps members clearly see what equipment or services are available before they book.
- On the analytics side, booking reports can now be filtered by category, giving teams a better view of how different spaces like meeting rooms, offices, booths, or event spaces are being used.
We also made a number of smaller usability improvements, including better floor-based inventory display in room booking, improved 3D Secure support for quotes, booking filters by beneficiary for managers, more accurate plan availability calculations, and a smoother forgot password and reset password flow.
Have you tested all of the improvements yet? We’re already working on what comes next (and winning industry awards in the meantime!).
