Coworking space operators are responsible for managing memberships, bookings, billing, and community, while keeping operations smooth and members happy. All that isn’t a walk in the park, especially if you’re using multiple tools for each function.
That’s where coworking software like OfficeRnD comes in. Currently, it’s one of the leading coworking management platforms, especially for multi-location, enterprise-grade spaces.
But is it the right choice for your coworking space? Or, is it going to complicate things even more? Let’s see what OfficeRnD does well, where it falls short, and how it compares to alternatives like Archie.
💡 TL;DR:
OfficeRnD is a comprehensive workspace management platform offering two distinct products: OfficeRnD Flex for coworking spaces and OfficeRnD Workplace for hybrid offices. This software review focuses on the OfficeRnd Flex, which is best suited for mid-sized to enterprise coworking operators that will utilize its specialized “hubs”, strong integration ecosystem, and need a mature platform with established support, advanced reporting, and analytics.
Archie offers similar core functionality with a more intuitive interface, faster setup, transparent pricing, and typically lower costs for mid-sized coworking operations.
OfficeRnD software review
What is OfficeRnD?
OfficeRnD (or ORnD as it was mentioned in plenty of reviews) is a coworking space management platform founded in 2015 by Miroslav Miroslavov and Miroslav Nedyalkov. The company started with a clear mission: to make the life of coworking operators easier and the member experience better.
It was founded at a time when operators were juggling multiple tools to handle bookings, billing, member management, and community engagement. OfficeRnD built an all-in-one solution designed to help out every space, from single locations to multi-site operations.
Today, OfficeRnD works with thousands of coworking spaces worldwide and offers two distinct products: OfficeRnD Flex for coworking and flex spaces, and OfficeRnD Workplace for hybrid work environments.
Here, we’ll focus only on OfficeRnD Flex, designed specifically for coworking operators. So, let’s get into it, starting off with a quick look at the good and the not-so-great.
OfficeRnD strengths
🟢 Comprehensive all-in-one platform: OfficeRnD covers every area of coworking operations from lead management to billing, bookings, contracts, and analytics.
🟢 Organized into specialized “hubs”: The platform is structured around Operations Hub, Experience Hub, Growth Hub, Data Hub, and Visitor Hub; a neat and simple way to present all the different features.
🟢 Advanced reporting and analytics: The Data Hub provides custom dashboards, benchmarking tools, and insights into occupancy, revenue, and member activity.
🟢 Mature and actively developed: OfficeRnD has been refined for over a decade now and continues releasing new features regularly (the team actually mentions that they release updates every week).
OfficeRnD limitations
🔴 Complex onboarding process: Implementation can take time. Product research shows that onboarding is free for up to 3 hours, but it’s not enough time for a lot of bigger spaces, as full rollouts often take weeks. One Capterra reviewer noted: “For non-tech-savvy users, the platform can be a bit hard to set up.” The flexibility that makes OfficeRnD powerful also makes it more complex for small teams.
🔴 Increased costs from add-ons: Some features, such as visitor management, the Growth Hub, premium support, and some integrations, are treated as paid add-ons. This can increase costs, making it less affordable for small to mid-sized coworking spaces.
🔴 Support response times vary: While many users have nothing bad to say about the support, others mention some inconsistencies. One G2 review stated: “It seems like customer support is harder to get in touch with than it used to be. When we were learning the system, it was invaluable to have someone a chat message away.”
Archie is a better fit if you want the power of an all-in-one coworking platform without the extra complexity and hidden costs. It covers the same core needs as OfficeRnD Flex, like memberships, bookings, billing, CRM, visitor management, and member apps, but in a cleaner, more intuitive interface that is easier for both your team and your members to adopt. Most spaces can get up and running quickly without weeks of configuration or a long learning curve.
If you want enterprise-level capabilities in a package that is easier to use, faster to implement, and more predictable to budget for, Archie is usually the better alternative.
💡 Concerned about migrating from another platform? Archie offers software migration support to make the transition smoother.
OfficeRnD key modules
OfficeRnD Flex is organized into specialized “hubs” that cover different parts of coworking operations:
Flex Operations Hub
This is the core of the platform, handling all day-to-day operational tasks. The Operations Hub manages the complete member lifecycle from lead to active member to renewal or churn. You can automate billing and invoicing with recurring payments, one-time charges, and credits.
Through this hub, you’ll also manage bookings and reservations. Some key points include: a visual floor plan for members, custom booking flows and discounts, booking durations and cancellations, as well as essential analytics.
The inventory management system tracks desks, meeting rooms, phone booths, and any other resources across all locations.
Experience Hub
The Experience Hub focuses on member-facing tools and community engagement.
On all base plans, you’ll get a members app, a web portal, and a rooms app. This is where members can book desks and rooms, buy any additional services, and get all the community features.
The member directory also helps people discover and connect with others in the space. This really helps build the community feeling that makes coworking spaces valuable, leading to more member engagement for you.
Data Hub
The Data Hub is where all your analytics and reporting tools are. You can track key metrics like occupancy rates, revenue performance, member activity, and resource utilization across multiple locations. All of these can be exported and sent to your staff straight from your dashboard.
OfficeRnD also offers custom dashboards that let you visualize the data that matters most to your business. But you can always use the presets and templates in the Data Hub to get the info you need without any extra setup.
Growth Hub
Growth Hub is OfficeRnD’s newest module, designed to turn simple websites into e-commerce platforms. Potential members can browse available desks and meeting rooms, see transparent pricing, and complete purchases. To some extent, though, such purchases can be done via ‘standard’ client portals offered by most coworking platforms.
Note: The Growth Hub is a paid add-on and doesn’t come as part of any of the base plans.
Visitor Hub
Visitor management handles everything from guest check-ins to delivery tracking. The system supports custom visitor workflows with pre-registration, instant host notifications, and badge printing.
You can capture visitor information, photos, and required documentation while providing a professional first impression. Besides the compliance side, this also helps you turn visitors into potential customers down the line.
Note: The Visitor Hub is also a paid add-on.
Branded apps
OfficeRnD offers white-label mobile apps for both iOS and Android, but they cost extra.
These are the same apps you can find on the Experience Hub. So, members can still book spaces, check availability, view their invoices, and engage with the community, all from their phones with your branding.
The same goes for the OfficeRnD Rooms app. It turns tablets into meeting room displays, showing schedules, allowing on-the-spot bookings, and helping prevent double-booking issues.
Note: The white-label app is also a paid add-on, but this is quite standard among coworking software providers.
OfficeRnD integrations
OfficeRnD has a solid integration ecosystem, with 30+ native integrations across a bunch of different categories, including:
- Payment processing: Stripe, GoCardless, PayPal, Square
- Accounting: Xero, QuickBooks, Sage
- Access control: Salto KS, Kisi, Brivo, Avigilon Alta
- CRM and marketing: HubSpot, Capsule CRM, Mailchimp, Slack
- Productivity: Microsoft 365, Google Workspace, Microsoft Teams, Google Calendar
- Printing: PaperCut, ezeep
- WiFi management: Meraki, isofy
- Automation: Zapier, Syncaroo
The platform also has an open API for custom integrations when native connections aren’t available. For large spaces, this extra flexibility helps you build a tech stack for your specific needs, but does require IT resources, which will come at an extra cost.
OfficeRnD pricing structure
OfficeRnD used to list public pricing tiers. Plans started at around $169/month for a single location with 50 members, including all core modules (Operations, Experience, Data) and standard integrations.
Today, OfficeRnD uses a custom quote model, so it is harder to know what you will pay without talking to Sales.
Add-ons and extras
While the base plan has most of the features you’ll need, OfficeRnD also offers some optional add-ons:
- White-label mobile app: Custom branding for your mobile apps costs extra.
- Visitor Hub: Visitor management as a whole is an add-on, including all the features and the app.
- Growth Hub: The e-commerce module is also a paid add-on, as we mentioned above.
- Premium support: While OfficeRnD’s support is part of the base plan, enhanced support packages are available for customers who need faster response times or dedicated account management.
- Implementation and onboarding: Basic onboarding is typically included; comprehensive paid onboarding is available for complex setups.
For accurate pricing, it’s best to contact OfficeRnD directly.
OfficeRnD reviews
OfficeRnD delivers a comprehensive solution that covers virtually every aspect of running a coworking space. One Capterra reviewer explained exactly why they chose ORnD over other software: “I remember clearly when we were choosing software to manage our coworking space. While there are a lot of options on the market, we liked OfficeRnD because 1) their team was very supportive and attentive, 2) it offers great value for money.”
The platform’s hubs are also a major selling point for spaces looking for an all-in-one solution. A user on Capterra shared: “Being able to monitor every aspect of my location is so valuable. I use OfficeRnd on a daily basis to monitor occupancy, financial stats, but it doesn’t end only there. We get to know our customers better. Analyse their behaviour and connect better with them. The invoicing part is saving me so much time. On top of that, we have the room booking capability and Slack integrations which are obviously important for every space.”
Support quality gets a lot of praise. One reviewer noted: “We have received world-class customer service from OfficeRnD from the very beginning and continue to receive personal support all the time. Our business has been able to automate and save time on so many tasks that we have freed up a lot of staff time to focus on our member experience!”
OfficeRnD is also built with growth in mind. A reviewer on Capterra describes this perfectly: “Since we started to use OfficeRnD in March 2018, the software has gone from good to excellent for our business. New features are developed all the time, and bugs are fixed asap. From first having to use at least three different systems to run our coworking space, we now only need OfficeRnD to do it all!”
While OfficeRnD is powerful, it’s not without drawbacks. The complexity that makes it so flexible can also create challenges.
For starters, implementation can take real time and money. Product research suggests onboarding is free for up to 3 hours, but that is not enough for many larger spaces, since full rollouts often take weeks.
Support consistency seems to vary. Many users praise the support team, but a few report a different experience. One reviewer wrote: “They provide a broken product that is hard to use, and then you have to pay double for real customer support. They provide a chat box, but it takes them forever to respond.” Another mentioned: “When I submitted support requests for these issues, it was often 2–3 days later before I would receive a response.”
A G2 reviewer also noted: “It seems like customer support is harder to get in touch with than it used to be. When we were learning the system, it was invaluable to have someone a chat message away.” On top of that, one Capterra review called out the interface: “Office RnD was confusing on the user and member side, not user-friendly layout, and not easy to book one-time events.”
Pricing structure leaves something to be desired, too. It is no longer transparent, and some features, such as visitor management, the Growth Hub, premium support, and certain integrations, are treated as paid add-ons. This can drive up costs and make OfficeRnD less affordable for small to mid-sized coworking spaces.
So, back to the question that really matters: is OfficeRnD the right fit for you?
Who is OfficeRnD best suited for?
When you look at its strengths and limitations, OfficeRnD tends to work best for:
- Mid-sized to enterprise coworking operators (100+ members or multiple locations)
- Coworking spaces that need enterprise-grade features like advanced analytics and custom reporting
- Multi-location operations with complex billing and reporting requirements
- Teams that are ready to invest weeks into setup and training
It is less ideal if:
- You are just starting out or run a small space (under 50 members)
- You care more about ease of use and a modern interface than having every possible feature
- You want transparent, all-inclusive pricing without lots of add-ons
- You prefer a simpler system that handles core operations without extra complexity
If you recognize yourself in the second group, it might be worth looking at OfficeRnD alternatives like Archie.
OfficeRnD alternative: Why teams choose Archie
Archie and OfficeRnD are both all-in-one coworking management platforms. But, where ORnD focuses on the depth of features, Archie is more optimized for ease of use and getting spaces up and running quickly.
All the core coworking features
Both platforms handle the fundamentals: membership management, resource booking, automated billing, visitor management, community engagement, coworking analytics, and white-label member apps.
In terms of reporting, however, OfficeRnD does go deeper than Archie. So, if you need sophisticated data analysis or manage a complex multi-site operation, OfficeRnD has the edge here.
That said, both platforms are great when it comes to integrations. And, with Archie, you can also use the open API to create your own tech stack, or connect to 100s of apps via Zapier.
Modern and user-friendly UI
OfficeRnD might have the edge in data, but Archie takes the win in UI. The platform delivers a consumer-grade experience that both staff and members find just right.
On G2, Archie’s “Ease of Use” rating is approximately 9.7/10, compared to OfficeRnD Flex’s ~8.5/10. This means faster onboarding, less training time, and fewer support requests.
OfficeRnD is functional and comprehensive, which comes at a cost of a less simple UI. There are more menus, more settings, more places to configure things. If you need that control, it’s perfect. For everyone else, it can feel overwhelming.
Archie’s interface is clean, modern, and guides you naturally through tasks. Members and staff typically need minimal training to get productive.
Easy setup
Archie is designed for fast deployment. For teams without dedicated IT or operations managers, this difference is crucial. Archie lets you start serving members faster and start generating revenue sooner.
Transparent pricing
Archie takes another win here, as you’ll know exactly how much you’ll pay and what you’ll get.
Pricing is as follows:
- Starter: $165/month (billed annually) for 1 location and 100 active members
- Pro: $257/month (billed annually) for 2 locations and 200 active members
- White-label app: $90/month per location
Everything you need is included, so you don’t have to worry about which features require upgrades. For more details on how Archie compares across the industry, see the complete coworking management software comparison.
The verdict
OfficeRnD is a comprehensive platform that can handle large coworking operations, from single locations to large multi-site networks. Its extensive feature set, integration ecosystem, and enterprise-grade capabilities make it a strong choice for operators who need depth and flexibility.
However, that same complexity also creates challenges. Implementation takes time, the learning curve is real, and the add-on model can make final costs unpredictable. For smaller operators without technical resources or those who prioritize speed and simplicity, these drawbacks can outweigh the benefits.
If you want similar core functionality in a more approachable package, Archie is the better choice. It delivers everything you need to run a professional coworking space with an intuitive interface, faster setup, transparent pricing, and typically lower costs for mid-sized operations.
Sources
- OfficeRnD feature and pricing pages
- Help Center articles
- Demo videos
- G2, Capterra & Software Reviews profiles
- Archie’s product research
Alexios Georgakopoulos
Archie’s Content Writer, coffee fiend, and resident Gen Zer who hates working in offices but loves writing about them. When he is not deep in hybrid work and coworking topics, he is obsessing over a new hobby that will probably last about a day.
