Proxyclick (now Eptura Visitor) is a visitor management software built for large enterprises with complex compliance and security requirements. With its flexible workflows, visual workflow builder, and deep integrations with access control systems, Eptura Visitor offers quite a lot.
But, is it a good option for slightly smaller teams? Maybe mid-sized or large teams that aren’t at an enterprise level? Is it just too much, too soon for your company?
Let’s find out. Here’s what makes Eptura’s visitor management software stand out, and when you should consider Proxyclick alternatives.
💡 TL;DR:
Eptura Visitor (formerly Proxyclick) is a solid VMS for large enterprises with compliance-heavy environments, offering flexible workflows, a visual workflow builder, multi-entrance support, and deep integrations for access control and emergency management.
If the price feels high, the enterprise features feel like overkill, or you want something you can roll out quickly without a long sales process, it may be worth looking at Proxyclick alternatives like Archie.
Eptura Visitor vs alternatives
What is Proxyclick (Eptura Visitor)?
Proxyclick was one of the early visitor management platforms. It’s been making a name for itself since the mid-2000s by bringing digital check-ins and enhanced lobby security to large corporate sites. In January 2022, Proxyclick was acquired by Condeco.
Later that year, Condeco merged with iOffice + SpaceIQ to form Eptura. That brings us to 2025, when the product name officially changed from Proxyclick to Eptura Visitor. We’ll use both names across the post (kind of like a Twitter/X situation).
Today, Eptura Visitor is still a top cloud-based VMS designed for corporate offices and campuses. It handles pre-registration, self-service check-ins, badge printing, compliance screening, and audit-ready visitor logs. The platform integrates with calendars, chat tools, access control systems, and badge printers.
Eptura visitor management features
- Self-service check-in: Invite guests ahead of time with a QR code, or let walk-ins check in on iPad or Android tablets.
- Multiple check-in paths: Offer QR pre-registration, mobile web form, or on-site kiosk check-in, so that visitors can check in however (and whenever) they like.
- Host notifications: Alert hosts via email, SMS, Slack, or Microsoft Teams when guests arrive.
- Custom workflows: Build different flows for guests, contractors, and deliveries with NDA e-signing, health questions, videos, and images, to get the right info from the right people.
- Deliveries management: Route couriers and services to the right place with a delivery log.
- Badge printing: Automatic badge printing with AirPrint-compatible printers and customizable templates.
- Frequent visitor fast-track: Speed up repeat visits with saved details to avoid busy lobbies.
- Multi-entrance support: Map multiple lobbies to one site so visitors can check in at the right door.
- Privacy and retention controls: Set data retention periods and automatic cleanup for additional privacy.
- Manual approval and auto time-out: Require human approval for sensitive visits, and go for auto time-out for unattended check-ins.
- Security screening: Watchlists, ID Match verification, and time-bound door access via access control integrations.
- Emergency management: Live emergency list for headcounts, broadcast messages, mark-safe functionality, and post-event reports.
- Admin roles and controls: Tiered admin roles, activity filters, centralized settings for all sites.
- Branding and languages: Match the experience to your brand and switch languages as needed.
- Analytics and reporting: Track peak times, on-site counts, trends, and capacity reports across locations.
- Presence and visit logs: Real-time view of who’s on-site, visitor histories, employee in-out tracking, for extra security and tracking.
💡 Standout feature: Eptura Visitor’s visual workflow builder. You can design and test check-in paths with a visual editor, making it easier to create sophisticated flows for different visitor types without technical expertise.
How much does Eptura Visitor cost?
Eptura Visitor does not publish pricing publicly, so you will need to contact sales for a quote. Based on product research and rough estimates online, pricing can be around $7,500 per year, plus a fairly high implementation fee that depends on how complex your setup is.
For context, many mid-market Proxyclick alternatives, including Archie, start at around $109 per month per location for visitor management. Here is a quick breakdown of what different visitor management systems typically cost →
Even with the higher price, Eptura Visitor offers plenty of strengths:
What’s great about Eptura Visitor
🟢 Flexible, enterprise-ready workflows. The visual workflow builder, approval gates, and language handling are basically built for complex environments. Reviewers appreciate the ability to create personalized flows for guests, contractors, and deliveries.
🟢 Strong security and compliance features. Watchlist screening, ID verification, access control integrations, and audit logs make it a good fit for regulated industries. While you’ll find these security features in some alternatives, Proxyclick is still one of the best ones to do it.
🟢 Good operational coverage for safety. Emergency muster with broadcast and mark-safe, presence logs, and retention controls help with compliance, incident response, and increase security.
🟢 Multi-entrance support. Practical for corporate campuses with multiple buildings and lobbies that need visitors to check in at the right door.
🟢 Delivery handling built in. Logging deliveries and routing them to the right place helps front-desk teams stay organized.
🟢 Analytics and admin controls. Useful for multi-site operations that need centralized management and reporting across locations.
What could be improved
🔴 Complex for smaller sites. The enterprise depth can be too much, compared to what small or mid-sized sites need for basic visitor management. This can create a steeper learning curve, which’ll just make things difficult for smaller teams. As one G2 reviewer mentioned: “There was a bit of a learning curve getting to know the interface after the software acquisition.”
🔴 Slow time to value. Based on product research, teams typically have a 4-8 week pre-demo and implementation window, which can delay ROI.
🔴 High cost with opaque pricing. General estimates put Eptura Visitor at around $7,500 per year for the base, plus implementation fees, which makes it quite expensive compared to many Proxyclick alternatives. On top of that, pricing is not transparent, and you only get exact numbers after talking to sales.
💡 Bottom line: Eptura Visitor is a solid choice for large enterprises with strict security or compliance requirements. If you’re running multi-building offices, manufacturing and pharma sites, government facilities, or any organization that needs watchlists, ID verification, access control, and emergency roll calls in a single VMS, Eptura Visitor is one of the best options.
If you find the pricing too high for your budget, need faster implementation, or want a more modern visitor management experience, Eptura Visitor might not be the right fit.
Luckily, we know a few Proxyclick alternatives.
What's the best alternative to Eptura Visitor?
For most mid to large teams and offices, Archie is the best alternative to Eptura Visitor.
Archie comes with strong visitor management features, like custom workflows, e-signatures, badge printing, host notifications, and access control integrations. And while some of the security and compliance features don’t offer the same level of granularity you’ll find in Eptura, it costs much less and delivers a much faster time to value.
Eptura Visitor alternative #1: Archie
Archie is a workplace management platform that combines visitor management with desk and room booking. To compare it fairly with Eptura Visitor, though, let’s focus on the VMS features alone.
In terms of visitor management, Archie Visitors covers all the essentials. You get custom check-in flows, contactless check-in, e-signatures, badge printing, host notifications, and real-time visitor logs.
Then, there are the extras, like native integrations for access control, SSO, and SCIM at the Pro plan, and a cleaner, more modern interface. All these features make it a strong fit for mid to large companies.
What you get with Archie Visitors
- Cross-platform kiosks: Works on iPads and Android tablets, without needing any special hardware.
- Custom check-in workflows: Automated flows that can be configured for different visitor types with custom fields to personalize each check-in based on who’s visiting.
- E-signatures and document storage: Collect signatures for NDAs and compliance docs with secure storage to keep data and confidential information safe.
- Badge printing and photos: Badge designer with visitor photos.
- Host notifications: Email, SMS, Slack, and Teams alerts.
- Pre-registration and QR check-in: Fast check-in for pre-registered guests via QR code.
- Direct access control integrations: Native connections to Kisi, Salto, Tapkey, and Brivo.
- SSO and SCIM: Single sign-on and directory sync included at Pro tier.
- Emergency notifications: Broadcast alerts to everyone on-site in case of an emergency easily.
How much does Archie Visitors cost?
Archie’s visitor management pricing is per office, not per user or per visitor. All tiers include unlimited check-ins, with the pricing plans being as follows:
- Starter: $109/month per office
- Pro: $185/month per office (includes SSO and SCIM)
- Enterprise: Custom pricing
There’s also a free trial, and you can book a demo today to see the VMS in action.
Who’s Archie Visitors best for?
Archie is best for mid-sized and large offices. It has all the features you can expect from a workplace platform, including visitor management. Plus, when you combine the VMS with other modules, you can scale across multiple locations and unlock the full value of the platform.
With the iPad and Android devices, you also get the flexibility you need across your offices. Archie delivers if you expect SSO and SCIM without add-on fees and want native access control integrations without custom API work.
The platform suits organizations that want faster time-to-value without lengthy implementation cycles. And Archie works well for teams that prefer a single, unified system rather than managing separate tools for visitors, desks, and rooms.
Archie Visitors limitations
Archie is lighter on ID scanning and watchlist checks. If you need strict identity verification, including government ID scanning and restricted-party screening, that is something you will need to factor into your decision.
How it compares to Eptura Visitor
Both Archie and Eptura Visitor handle enterprise visitor management with custom workflows, e-signatures, badge printing, host notifications, access control integrations, and multi-location support. They also offer SSO/SCIM for directory sync and support emergency notifications.
Eptura Visitor has deeper native security features, like watchlists, ID Match verification, and more granular compliance controls. It’s a great choice for pharma, manufacturing, government, or other sectors where strict identity verification is non-negotiable.
On the other hand, Archie is a better overall option if you want similar capabilities at a lower cost. $109–$185/month versus ~$7,500/year plus implementation fees is quite the difference. Time to value is much faster without 4-8 week implementation windows. Pricing is transparent and per-location, so there are no lengthy sales conversations.
Eptura Visitor alternative #2: Envoy
Envoy is one of the most well-known VMS in the industry. The platform started as a visitor management tool and has expanded to include desk booking, room scheduling, and workplace analytics.
Envoy is mainly known for two features: its polished lobby experience with multi-location capabilities and its extensive integration suite. Tons of companies, from small startups to Fortune 500 enterprises, use Envoy as their VMS.
The higher tiers offer advanced security features like ID scanning, restricted-party screening, facial recognition for returning visitors, and Wi-Fi provisioning.
What you get with Envoy Visitors
- Polished iPad experience: Clean, professional check-in interface that makes the visitor process very easy.
- Custom sign-in flows: Different workflows for visitors, employees, and contractors.
- Badge printing and photos: Custom badges with visitor details.
- Host notifications: Email, SMS, Slack, Teams alerts.
- Pre-registration: Invite guests ahead of time for faster check-ins to avoid filling up your lobby.
- Document signing: E-signatures for NDAs and compliance docs.
- ID scanning: Scan and verify government IDs.
- Watchlist screening: Check visitors against restricted-party lists.
- Facial recognition: Fast check-in for returning visitors.
- Wi-Fi provisioning: Automatic guest Wi-Fi credentials.
- Large integration marketplace: 100+ integrations with HR, IT, security, and access control systems, so you don’t have to use extra IT resources.
- Analytics and reporting: Detailed visitor and workplace insights.
How much does Envoy Vistors cost?
Envoy uses per-location pricing for visitors, with every plan including unlimited visitors and host notifications:
- Basic: Free (very limited)
- Standard: $109/month per location
- Premium: $329/month per location
- Enterprise: Custom pricing
Most of the advanced features are locked behind the Premium and Enterprise plans, and all plans are billed annually.
Who’s Envoy Visitors best for?
Envoy is best for mid-sized and enterprise organizations that want a polished VMS with an excellent UI, deep integrations, and advanced security options.
It’s the right choice if your company wants a modern lobby experience, needs to connect visitor management natively with other systems, and is willing to pay premium pricing for advanced visitor management features.
The integration ecosystem and check-in process are the biggest selling points. Envoy integrates with over 100 tools, making it a good fit for enterprises with complex tech stacks and streamlining the check-in process when you have tons of visitors each month.
Envoy Visitors limitations
Envoy’s pricing can add up quickly. Many popular features (ID scanning, restricted-party checks, Wi-Fi provisioning) are only available on the Premium tier or require add-ons. At $329/month per location, it’s one of the more expensive visitor management solutions when compared to Envoy alternatives, but still within reason at an enterprise level.
Plus, Envoy Visitors is iPad-only, which limits hardware flexibility. The free tier is very limited and is best treated as a demo before committing to a full plan.
How it compares to Eptura Visitor
Both Envoy and Eptura Visitor are enterprise-grade platforms with custom workflows, e-signatures, badge printing, host notifications, access control integrations, and multi-location support. They offer advanced security features, such as ID scanning and watchlist screening, on higher tiers. And, they’re part of a larger platform that includes desk and room booking.
Envoy has a significantly larger integration marketplace (100+ apps) and is more widely adopted, which can lead to better community support and more pre-built connections. They also publish their pricing, which provides more transparency than Eptura’s sales-quote model.
Eptura Visitor has more native emergency management features, such as muster lists, mark-safe, and broadcast alerts, built specifically for compliance-heavy workplaces. Multi-entrance support is a neat feature that makes it great for corporate campuses.
Eptura Visitor alternative #3: VisitorOS
VisitorOS (formerly iLobby) is built for organizations with serious security and compliance requirements. It’s known for offering managed, pre-configured iPad hardware alongside the software. For regulated industries, this is seen as a plug-and-play VMS, which delivers great time-to-value.
The platform features strict screening workflows, ID scanning, watchlist checks, and approval gates. Many of its use cases are in healthcare, manufacturing, government, and other sectors that need security protocols and are heavily regulated.
What you get with VisitorOS
- Managed iPad hardware: Pre-configured devices shipped ready to deploy, to shorten the setup time.
- ID scanning: Scan driver’s licenses and passports for identity verification.
- Watchlist screening: Check visitors against internal or external watchlists for extra security.
- Approval workflows: Require host or security approval before granting access.
- Custom check-in flows: Different workflows for visitors, contractors, and deliveries.
- Badge printing: Custom badges with photos and visitor details.
- Host notifications: Email, SMS, and app-based alerts.
- Document signing: E-signatures for NDAs and compliance docs.
- Evacuation and emergency tools: Emergency lists, headcounts, and alerts to ensure everyone gets out safely.
- Access control integrations: Connect to door systems for time-bound access, making it easier to keep certain parts of the workplace secure.
- Analytics and reporting: Enterprise reporting across multiple locations.
- Multi-location support: Centralized management for multiple sites.
How much does VisitorOS cost?
VisitorOS publishes starting prices on its website. It uses a tiered plan structure with three main packages and a long list of paid add-ons. It is sold per lobby/kiosk with annual billing — hardware (iPads, printers) is provided and managed as part of the fee.
You’ll need to talk to sales for exact numbers, but the feature split looks roughly like this:
- Corporate: $199/month. You get: Pre-configured iPad kiosk, unlimited visitors, Active Directory SSO, and core VMS features.
- Enhanced: $275/month. You get everything in Corporate, plus advanced pre-registration, touchless QR sign-in, Outlook plugins, SMS sign-out reminders, and badge printing.
- Enterprise: Custom pricing. You get everything in the lower plans, plus more flexibility around industry-specific integrations, API access, and multi-tenant setups. However, some high-security items, access control-related features, and hardware upgrades still appear as add-ons even at this level.
💡 Basic emergency tools are included in the VisitorOS license. For more advanced features, you need a separate EmergencyOS plan, which starts at 249 USD per month.
Who's VisitorOS best for?
VisitorOS is best for regulated sites that want a turnkey, managed solution with strict security workflows built in. It works great for healthcare facilities, manufacturing plants, government buildings, and any organization that requires heavy security measures.
The managed hardware approach appeals to organizations that don’t want to source and configure their own iPads. Everything arrives pre-configured and ready to deploy.
VisitorOS limitations
The managed hardware model means less flexibility. You’re essentially using their devices on their terms. Pricing is higher than that of more basic alternatives, and the platform can be overkill for organizations without strict security requirements.
Plus, the UX isn’t as modern as some competitors, and, according to user reviews, the setup for advanced features can take time.
How it compares to Eptura Visitor
Both VisitorOS and Eptura Visitor are enterprise-grade platforms built for security and compliance. You get the full stack of advanced features on both sides, including ID scanning, watchlist screening, approval workflows, access control integrations, and emergency management tools. Both also support multi-location deployments with centralized admin, which makes them suitable for larger and more complex environments.
VisitorOS is part of the broader FacilityOS suite, so it fits well in organizations that want contractors, logistics, and emergency management under one ecosystem. Each of these FacilityOS modules is priced separately, so costs can increase as you add EmergencyOS or LogisticsOS on top of VisitorOS, but the model is straightforward, and the starting rates are published. VisitorOS also uses a managed hardware approach, which simplifies rollout for companies that prefer devices pre-configured, enrolled, and supported by the vendor.
Eptura Visitor offers more flexibility in hardware since it is not tied to managed iPads. You can use Android tablets or your own devices, which can be helpful for global offices or locations with strict procurement processes. Eptura also has a more sophisticated visual workflow builder and strong multi-entry support, making it a good choice for campuses with several entry points and more complex routing needs.
Eptura Visitor alternative #4: The Receptionist
The Receptionist is a simple and reliable VMS. It runs exclusively on iPads and focuses on core visitor management features, like check-ins, badges, notifications, and basic compliance. It doesn’t have any enterprise-grade security or compliance features, but it doesn’t really need them.
The platform is popular with small and mid-sized offices that want fast setup, friendly support, and predictable pricing without enterprise complexity. And it comes with its own standout feature: a two-way messaging system that lets the host communicate with the visitor while they’re still in the lobby.
What you get with The Receptionist
- iPad kiosk: Purpose-built iPad app for visitor check-in.
- Two-way messaging: Hosts can reply to check-in alerts, and responses appear on the kiosk.
- Custom workflows: Button-based flows for guests, interviews, deliveries, and employees.
- E-signatures: Collect signatures for NDAs and visitor policies with expiration dates.
- Badge printing and photos: Custom badges with visitor photos.
- Host notifications: Email, SMS, Slack, and Teams alerts.
- Pre-registration: Register guests ahead of time for faster check-in.
- Contactless check-in: QR code check-in from visitor’s own device.
- Employee PINs: Staff check-in/out for presence tracking.
- Real-time visitor log: See who’s on-site and export reports.
- Delivery management: Route packages and notify their recipients.
How much does The Receptionist cost?
The Receptionist charges per location based on employee count. All features are included at every tier.
- Basic: $60/month (1–24 employees)
- Premium: $114/month (25–49 employees)
- Pro: $210/month (50–99 employees)
- Executive: $360/month (100+ employees)
💡 SSO is available as a paid add-on.
Who's The Receptionist best for?
The Receptionist is best for small and mid-sized offices that want a simple iPad kiosk with clear pricing and fast setup. It’s a good fit for organizations that don’t need enterprise security features like ID scanning or watchlists.
The two-way messaging feature is a genuine differentiator. It reduces a lot of lobby confusion and performs as advertised, based on G2 reviews.
The Receptionist's limitations
iPad-only with no Android or web kiosk options can be a bit limiting, even for smaller offices. Customization can also feel limited. Users mention that logo placement, backgrounds, and button screens are not as flexible as they would like, and that badge photos and print quality could be better for the price.
On the enterprise side, SSO is a paid add-on, access control integrations usually need custom API work, and there are no built-in tools for ID scanning or watchlist screening. For security-heavy or highly regulated offices, these gaps can be a dealbreaker when compared to The Receptionist alternatives.
How it compares to Eptura Visitor
Both The Receptionist and Eptura Visitor handle core visitor management with check-ins, badges, e-signatures, notifications, and visitor logs. At the same time, The Receptionist costs dramatically less. Setup is much faster with most teams going live within a week, and all features are included at every tier.
On the other hand, Eptura Visitor has significantly deeper security features, like watchlists, ID verification, approval workflows, access control integrations, and emergency management tools. Multi-entrance support for corporate campuses is more robust, and the visual workflow builder offers more sophistication. Plus, you get Android support in addition to iPad, so you’re not limited to Apple hardware.
Other alternatives to Eptura Visitor
If none of the visitor management systems above fit your needs, here are other visitor management systems worth considering:
- SwipedOn: Budget-friendly with iPad and Android support, good for small/mid-sized teams
- Greetly: Customizable and affordable, supports iPad and Android
- Lobbytrack: Security-focused with ID scanning, watchlists, and Windows kiosk support
- Visitly: Budget-friendly option with basic features and simple pricing
- Vizitor: Best for cost-conscious teams that want touchless QR check-in and basic integrations.
- Honeywell Sine: Best for multi-site operations that want strong mobile check-in, contractor flows, and geofencing.
Which Eptura Visitor alternative should you choose?
We covered a bunch of solid Eptura Visitor alternatives to consider. That said, there are still others that might fit your business better. To choose the best one for your needs, think about:
✅ Total cost. Price the entire setup: software, implementation, hardware, and features that may require higher tiers or add-ons. Eptura’s subscription and implementation fees are higher than most Proxyclick alternatives.
✅ Time to value. Consider how quickly you need to be live. Eptura’s implementation window is 4-8 weeks. This may be too slow if you need a faster ROI.
✅ Security depth. Determine how much security you really need. Is a basic check-in and badge enough, or do you need ID scanning, watchlists, approval workflows, and access control integrations?
✅ Hardware flexibility. Make sure the visitor kiosk works with what you have. Some tools are iPad-only, others support Android or web kiosks.
✅ Workflow depth. Check how easily you can customize sign-in for different visitor types, add custom questions, collect e-signatures, and set approval rules.
✅ Integrations. Look for native access control integration, SSO/SCIM, communication apps like Slack or Teams, calendars, and APIs or webhooks for custom flows.
✅ Admin experience. Try the dashboard. See how many clicks common tasks take and whether multi-site admin is straightforward.
✅ Analytics and reporting. You should get a live “who’s on site” view, evacuation lists, trends, exports, and scheduled reports without jumping through hoops.
✅ Scalability. Make sure licensing, performance, and admin controls still feel smooth as visitor volume grows and new locations come online.
Why Archie is usually the best all-around pick
- Transparent pricing. Published per-location rates mean you know what you’re paying before talking to sales.
- Similar features at a fraction of the cost. Archie delivers custom workflows, e-signatures, badge printing, access control integrations, SSO/SCIM, and multi-location support at $109–$185/month. For most mid to large organizations, that’s significant savings without sacrificing functionality.
- Much faster time to value. Most teams go live in days, not the 4-8 weeks that Eptura’s implementation can require. No lengthy sales cycles or complex implementation packages.
Quick head-to-heads
- Archie vs Eptura Visitor: Both handle enterprise visitor management, but Archie costs a fraction of the price and deploys in days instead of weeks.
- Archie vs Envoy: Envoy has a larger integration marketplace but costs more and is iPad-only for visitor kiosks. Archie offers cross-platform support and more balanced pricing.
- Archie vs FacilityOS: VisitorOS offers managed hardware and strict security workflows for regulated sites. Archie is more flexible and affordable for organizations that don’t need turnkey hardware.
- Archie vs The Receptionist: The Receptionist is simpler and cheaper for basic needs, with standout two-way messaging. Archie adds cross-platform support, SSO included, access control integrations, and desk/room booking for organizations that need more.
Proxyclick FAQ
Eptura Visitor is a cloud-based visitor management system, formerly known as Proxyclick. The platform is designed for enterprise environments with features like watchlist screening, ID verification, access control integrations, and emergency management tools.
Envoy has a free Basic tier with limited features, and Lobbytrack offers a free Starter plan for one location. You can also use simple visitor log templates at no cost.
That said, these free options are quite restricted and usually not enough for a busy office. If you want something that is still affordable but more complete, Archie is one of the most cost-effective visitor management systems to look at.
The best alternative depends on what your team needs, but for most mid-sized and larger offices, Archie is the strongest Eptura Visitor alternative. It delivers the same core visitor management features, works on both iPad and Android, includes SSO and SCIM without extra fees, and offers native access control integrations.
Sources
- Eptura Visitor feature & pricing pages
- Demo videos
- G2 & Capterra profiles
- Archie’s product research
Alexios Georgakopoulos
Archie’s Content Writer, coffee fiend, and resident Gen Zer who hates working in offices but loves writing about them. When he is not deep in hybrid work and coworking topics, he is obsessing over a new hobby that will probably last about a day.
